Silke Bone

Bethel Center for Strong Families Director

Silke Bone is an Accredited Financial Counselor and Certified Credit Report Reviewer. Her passion is to empower clients to take control over their economic lives by providing financial education. She is committed to helping clients increase their ability to make sound financial choices, attain greater financial well-being and achieve their life goals.

Prior to working at Sound Outreach, she spent three years as a Financial Counselor at Joint Base Lewis-McChord, coaching Military Service Members and their Families. In her position as lead Financial Counselor, she assisted transitioning service members in adjusting to civilian life. In addition to training at Sound Outreach as a HUD Housing Counselor, she is Certified Military Housing Specialist.

Silke has a Bachelor of Science in Business Administration with Specialization in Accounting. She completed professional Financial Coaching training through SAGE Financial Solutions and was recently certified as a HERO Financial Coach.

Silke enjoys cooking, baking, gardening and traveling the world.

LaPria Bonner

Financial Counselor

LaPria spent most of her professional career in the business community, so transitioning to human services was anything but routine. After spending the last few years researching financial need and poverty, her heart was pulled in the direction self-sufficiency and community development and she found Sound Outreach to be the perfect conduit.

She travels around the community speaking with those in most need attempting to connect problem with solution. It is an effort more rewarding than she ever thought possible. Seeing clients better today than they were yesterday, is always as rewarding as it sounds!

Understanding that community strength is built at home, she spends her most valued time with her husband, children and extended family assuring they all know the value of self-sufficiency, financial literacy and the importance of growing your own food.

Becca Dahl 

Accounting Assistant

Becca is a native of Tacoma, having lived and raised a family in the Midland neighborhood the majority of her life. Becca recently graduated from Tacoma Community College with a degree in Accounting. She currently tutors in the business center and motivates students to learn and grow in their programs and lives.

Becca enjoys being of service to others and has volunteered since her youth.  She has volunteered with her children within the classroom, choir/band, planning events, and volunteering at the food bank. She also served on the board of an organization committed to community service and fundraising. Currently she enjoys volunteering with the VITA program.

When not at school or working, she has a large family of four adult children and two grandchildren; she currently lives with her elderly mother and dog. Becca enjoys belly dance, bootblacking, global exploration, and is always looking for her next big adventure.

Jeff  Dade

Director of Financial Inclusion

Jeff Dade is an Accredited Financial Counselor® who grew up in a military family and then settled in the Northwest. He studied community economic development at the University of Washington in Tacoma where he learned to hone his previous experience into a dedication to expanding clients’ access to capital, particularly in historically under-served populations. Before becoming a coach and counselor, Jeff spent over 20 years as a business banker, executive wealth manager, Investment Adviser Representative and mortgage lender for Fortune 500 companies including US Bank, KeyBank, SunTrust and First Tennessee.

His coaching work embraces behavioral economics, marital financial planning and self-actualization design to help create financial/emotional synthesis. He uses that expertise to help others gain confidence, wealth and self-sufficiency. In recent years he has worked with thousands of military service members at Joint Base Lewis-McChord and around the world. His calling is to promote and provide economic advancement opportunities for people in a way that is down-to-earth, functional and tangible.

Venus Dean-Bullinger

Employment Case Manager

Venus has worked in Customer Service, Account Management and Sales for over 28 years. She has volunteered with many local non-profits to include the Washington State PTA, YWCA, Trufant Family Foundation and Tacoma Communities in Schools. With this passion for volunteerism and education, she also worked with the new SOAR Academy as their Enrollment Team Coordinator.

She has left the brokerage world, and transitioned to her dream job as an Employment Case Manager with the Tacoma Training to Employment Program here at Sound Outreach. As an Employment Case Manager, she works with the pre-apprenticeship cohorts at Bates Tech to remove barriers so that they may successfully complete their courses and move into an apprenticeship program or a living wage position here in the Puget Sound.

She has been married for over 27 years and has two adult children. In her spare time, she and her family love cooking, entertaining, and taking trips to new and exciting places.

Joseph Denton

RISE Case Manager

Joseph was born in Texas and raised in New Mexico. He is a proud Navy veteran who currently lives in the Hilltop neighborhood of Tacoma. He graduated from the University of Washington in 2016 with a degree in Journalism/Marketing.

Having overcome many of the worst struggles life has to offer, Joseph feels honored to give back through his position as a Case Manager in the RISE Program at Sound Outreach. It is through compassion, education, patience and perseverance that he brings healing connections to our community.

In his free time Joseph enjoys learning about backcountry backpacking and subsistence living, working on his high-quality personalized clothing line, making street art, and creating heart-centered photo projects.


Marie Hofmann

Center for Strong Families Intern

Marie is an intern working on data management and fidelity for the Centers for Strong Families’ Salesforce platform. She is keeping busy as a Graduate student at the University of Washington, Tacoma campus studying Community Planning, juggling internships that tackle poverty, and planning her wedding.

As a lifetime resident of the South Puget Sound, Marie is interested in the vitality and diversity of Tacoma and Pierce County and looks forward to continuing to work in the area

Jeff Klein

Executive Director

Jeff wants to make a positive difference in people’s lives, and has spent more than two decades working on just that. At camps, community centers, and schools, he mentored young people and college students to be leaders. When he moved to Tacoma in 2009, Jeff was intentional in his job search, he wanted to work with young people, homeless issues, and/or fighting hunger. For five years, he helped to raise $millions annually at Emergency Food Network, providing more than 15 million pounds of food each year to area food banks.

In January of 2015, he jumped at the opportunity to lead Sound Outreach, believing that connecting people to benefits and resources that grow assets and help people manage their own lives better is what keeps folks from needing a food bank in the first place. “We’re helping people lead more dignified, sustainable lives. I’m interested in anything we can do to help create a more just and equitable community.”

Originally from Baltimore, Jeff loves the Pacific Northwest for all the outdoors have to offer. You can find him running, camping, hiking, cycling, cross country skiing, swimming, and kayaking whenever he finds the time. He loves his wife Jessica and daughters Lily and Rosie.

Marcy Kulland

Finance Manager

Marcy grew up in up in Fargo, ND and went to Minnesota State University – Moorhead where she graduated with a degree in Finance. Marcy moved to Houston, TX where she worked with a multi-national manufacturing company. Marcy has been happily living in the Tacoma, WA area since 1989. She is a certified public accountant and worked in the government sector for over 20 years.  Her passion is working to make sure that everyone, whether human or animal, is treated with dignity and has a fair shot at life. Marcy is a proud member of the LGBTQ community and has been blessed with her partner for 24 years. Marcy says “I have many people to thank for this but one of the coolest events in my life happened when I reconnected with a woman who fought  for gay rights in the mid- 70’s in North Dakota and she and her husband were able to attend my wedding all the way from Costa Rica. I believed then and I believe now that equality for all is not just a dream but a reality for those who believe.” When not at work, Marcy enjoys politics, volunteer work and spending time with her partner at their cabin in Minnesota.

Heather Little

Outreach Professional

Heather Little has worked with Sound Outreach since 2010 and currently is the program coordinator for both the SHIBA (Statewide Health Insurance Benefit Advisors) and VITA (Volunteer Income Tax Assistance) programs. Heather started her career with Sound Outreach as a VITA volunteer but her professional abilities and quick wit quickly propelled her to a valuable member of the Sound Outreach team. Heather knows she’s in the right place to work. “Raised in a low-middle class neighborhood in South Tacoma, I saw families who were homeless and had friends who stuffed their backpack with food so they’d have food after school, but I also saw amazing people working to help anyone they could and I always wanted to be that kind of person when I grew up.” Heather lives with her fiancé and 4 children in Graham, WA. She enjoys spending time with her family, reading whenever possible, camping and volunteering at her church.

Sheila Miraflor 

RISE Administrative Assistant

Sheila comes from a culturally blended family and lived outside of the continental US for a large part of her life. This provided her with the privilege of experiencing many different ideas and philosophies. She has always enjoyed interacting with people from diverse backgrounds. Foreign languages are particularly interesting to her, she speaks German, Spanish, and English.

Sheila obtained her Bachelors of Theology degree after being a mother and running a successful small business for two decades. During her degree pursuit, she volunteered and interned at many local non-profits, and was able to add valuable experiences of again working with culturally diverse populations. She enjoys being part of the RISE team, assisting those working through barriers to find support and validation through resources and supportive services.

She says, “I have always enjoyed re-purposing things, seeing what new life can be brought to items others have relinquished. Truly, ‘one man’s junk IS another’s treasure!’”

Sherri Jensen

RISE Case Manager

Over the past decade, Sherri has worked in Business Development, Branch Management and Territory Sales in the private sector.   Sherri chose to go into the public sector after finally realizing that her own journey through years of poverty could be used as a tool to help reach others.

Sherri has experienced being a child born into a poverty, in an addiction-stricken family.  This experience has given her the ability to relate to the clients in the RISE program.  Sherri’s passion for working with the homeless community, coupled with her personal journey, allows her to have a small part in giving her clients what many of them have lost– hope.   Sherri says, “Being able to make a difference on an individual level is my true passion. I thrive when I’m able to help a client get back on their own path to thriving.”

After working in King County as a RISE Case Manager, Sherri is SO EXCITED to be joining Sound Outreach in Pierce County, in the Hilltop community.  When not working, she can be found right down the road, at home with her four-year-old daughter, Rowan.  If not at home, you might just see her walking the streets of Tacoma, hunting for Pokémon!

Tim Jumper

Center for Strong Families Director

Tim and his family recently relocated from Dayton, OH to the Pacific Northwest. He’s excited to call Tacoma his new home and ready to take on the challenge of serving as the Director of Sound Outreach’s Center for Strong Families. In this role, he’ll work to create a more stable and prosperous future for families in the Hilltop area.

His professional background is made up of equal parts business development and social services program management. Throughout his career, Tim has focused on working to build effective relationships. Whether by helping businesses to thrive or by helping individuals to reach their personal and professional goals, Tim has always demonstrated a passion for making a difference.

Tim loves new adventures and really appreciates the aesthetic beauty of his new surroundings! He also enjoys friends and family, as well as time spent working with the Alumni Chapter of his fraternity to “give back” and positively impact the lives of young people in Tacoma.

Jefferson Mok

Director of Development and Communications

In over ten years working with non-profit and non-governmental organizations, Jefferson has been many things- international aid worker, human rights advocate, journalist, radio host, photographer – and he is also an immigrant and a competitive Scrabble player. Jefferson is always searching for ways to transform his skills and experiences into effective social change. He is very excited to be embedded at the Northwest Leadership Foundation, where he will work with young adults to bring their small business ideas to life.

Jefferson holds a Bachelors in Philosophy and in French from Grinnell College in Iowa and Master’s degrees in International Affairs and in Journalism from Columbia University in New York. Before moving to Tacoma, he lived on the East Coast for a few years but he is a Midwesterner at heart. You can often find him in Wright Park with his dog, Chauncey, who followed Jefferson to the U.S. from Burundi in East Africa.

Alanna Rodgers

Deputy Director

“Courage doesn’t always roar. Sometimes courage is the little voice at the end of the day that says I’ll try again tomorrow.”― Mary Anne Radmacher

Alanna Rodgers joined the Sound Outreach team as the Project Homeless Connect Coordinator in early 2013. She recently has been promoted to the Deputy Director because of her strong connection with the community and her ability to make the impossible happen. Alanna is well known for her gregarious laugh, her contagious smile, and her passion for helping others. When Alanna is not keeping everyone smiling in the office, she enjoys Paleo cooking, working out, and volunteering.

Alex Shinneman 

AmeriCorps Employment Coach

Throughout his life Alex has lived in many places including, Wyoming, North Dakota, Germany, Illinois, and New Jersey, but has found a home in Washington. As a result of his experiences, Alex has developed a keen interest in understanding and learning about the world from different perspectives.

Alex feels a deep connection to seeing the progress of those he helps though his position as an AmeriCorps Employment Coach. Working with clients through trials and challenges, and ultimately seeing their success is a truly uplifting feeling for him.

Dolly Small

Credit Up Small Business Financial Counselor

Dolly joined Sound Outreach in 2017 and works as a Small Business Financial Counselor. Dolly enjoys working one-on-one with her clients to help them figure out what is important and meaningful in setting personal goals. Her past work experiences center on business management and development in transportation, construction, and engineering industries.

Dolly is a life-long Northwesterner who got her start on her family’s farms and ranches in Idaho and Eastern Oregon.  She enjoys growing rare varieties of heirloom vegetables, cooking with fire, sewing fun and unusual clothing and accessories for her grandchildren, and driving backroads.

Rebecca  Tidwell

Financial Empowerment Counselor

Rebecca joined the Sound Outreach team after moving cross-country to the Pacific Northwest. She is passionate about helping the community to become more financially secure. In her role as a Financial Empowerment Counselor, Rebecca most enjoys coaching individuals through navigating their personal goals and taking control of their finances.

Having a lifelong desire to serve families, Rebecca earned her Bachelor’s degree in Family Sciences from the University of Florida (Go Gators!), and holds a Master’s degree in the area of Family Financial Planning from Montana State University.

In her spare time, Rebecca enjoys spending time with her husband and their giant golden-doodle pup. She is also eager to welcome a new baby this summer! Rebecca is excited to trade the beaches for mountains and is always looking for recommendations on great hikes and sights to explore.

Lynn Willis

Employment Coach

With the Center for Strong Families Model of integrated services, Lynn Willis is an Employment Coach with Sound Outreach and meets with participants to determine skill level, industry experience, and education/training needs.  Ms. Willis guides participates through assessments and creates an individualized career plan.  Clients walk away with a resume and cover letter which reflects their current marketable skills.  Lynn coordinates support that will assist participants and makes referral to partnering agencies as appropriate.

Lynn previously worked to coordinate job training and life skill classes for Courage360.  She also served in the United States Air Force Reserves for 25 years and gained leadership and organization skills. In 2013, Lynn attended a two-week 80 hours “Career Technical Training” course with Veteran Affairs. Lynn earned a Master’s Degree from Troy State University in Foundations of Education with a Concentration in Leadership. Her Bachelor’s degree is in Communication Arts from Cheyney University of Pennsylvania.

Tami Wheeler

SHIBA Customer Care Specialist

Tami was born and raised in Tacoma and enjoys serving and working in the Pierce County area.  Tami worked for 10 years as a youth leader in the Hilltop community and East Tacoma, where she became aware of the needs and concerns our community struggles with. When she became a single parent 14 years ago, she too needed to lean on the community to help her overcome the obstacles and barriers to get on her feet and provide for her family. After much persistence and determination Tami graduated with a degree in Business from Pierce College while working in the retail industry as an Assistant Manager and raising her family.

When an opportunity with the VITA program opened up 3 years ago, Tami gladly accepted the new journey. Now as the Customer Care Specialist for SHIBA (Statewide Health Insurance Benefits Advisors) she is giving back to her community again, by helping educate and train volunteers to work with the senior community about Medicare and low income assistance.

Tami is a sports enthusiast, especially our local hockey and baseball teams! When not attending hockey or baseball games, she is cooking, working out, and interior decorating and organizing, or planning parties with her family.

Elisabeth Wing

Communications Manager

Elisabeth was born in Southern California and moved to the Pacific Northwest in the summer of 2017. She has spent the last 12 years working for various non-profit organizations, and has a passion for helping families in her community thrive. Elisabeth graduated from San Diego State University in 2010 with a Bachelors degree in Marketing. She enjoys using her writing and marketing skills as the Communications Manager for Sound Outreach.

In her free time Elisabeth enjoys hiking, stand up paddle boarding, yoga, soccer, and having adventures with her husband and their two dogs.